Monday, February 11, 2008

Managing Server Based Email

I'm seeing more and more instances where email boxes are near, at or beyond quotas set in Microsoft Exchange. This is a serious problem because

  1. Users quit sending and receiving email when their size limits are reached
  2. Excessively large mailboxes cause a real performance issue for the Exchange server
  3. It's just not a good practice to keep them there.

With MS Exchange mail servers, almost all users choose MS Outlook as their default mail client. With Outlook, users have a number of alternatives to keeping all their email in their server-side INBOX

  1. God forbid – read the email, process it and delete the thing
  2. Set archive limits to something reasonable – maybe no more than a week on the server before being archived to a folder on the local machine
  3. Copy read emails to a personal folder on the local machine
  4. Create a local .PST file on the local machine into which read emails are copied
  5. Move them to a private folder somewhere on the local machine or on the network.

There are options – options that are often overlooked; but overlooking these options can create real problems for your email system and your network.

No comments: